Privacy Policy —
empire68

When you interact with empire68 — whether by visiting the website, registering an account, making a deposit, placing a wager, or contacting our support team — we may collect and process certain categories of personal data. The specific data collected depends on the nature of your interaction with the platform.

1.1 Registration and Identity Data

When you create an account on empire68, we collect the following information:

• Full legal name as provided during registration.
• Date of birth (used to verify that you meet the minimum age requirement of 18 years).
• Mobile phone number registered in Bangladesh.
• Email address provided at registration.
• Username and encrypted password (we do not store passwords in plain text).

If you are required to complete Know Your Customer (KYC) verification, we will additionally collect copies of government-issued identification documents (National ID card or passport) and proof of address documentation.

1.2 Financial and Transaction Data

To process deposits and withdrawals, empire68 collects the following transaction-related data:

• Mobile financial service account identifiers (e.g., the registered bKash or Nagad phone number) used for deposit and withdrawal transactions.
• Transaction reference numbers and timestamps.
• Deposit amounts, withdrawal amounts, and account balance history.
• USDT wallet addresses used for cryptocurrency transactions (TRC-20 network).

empire68 does not store full mobile banking PINs, full card numbers, or one-time passwords (OTPs). Payment verification codes are entered directly with your payment provider and are not visible to or retained by empire68.

1.3 Technical and Usage Data

When you access the empire68 platform, our servers automatically record certain technical data, including:

• IP address of your connecting device.
• Browser type, version, and operating system.
• Device type (mobile, tablet, or desktop).
• Pages visited, time spent on each page, and navigation paths.
• Session start and end times.
• Game titles accessed, wagers placed, and game session durations.

This technical data is used for platform security, fraud prevention, service improvement, and responsible gaming monitoring purposes. It is not used to identify you individually unless combined with your account data in the context of a security or compliance investigation.

1.4 Communication Data

If you contact empire68's customer support team, we retain records of those communications — including the content of messages, support ticket identifiers, and the date and time of each interaction — for quality assurance, dispute resolution, and compliance purposes. Support communications are conducted in English.

empire68 processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are described below.

2.1 Marketing Communications

empire68 may send you promotional communications about bonuses, seasonal offers (such as Eid promotions, Pohela Boishakh specials, or BPL season offers), and new game launches via your registered email address or SMS number. You may opt out of marketing communications at any time by contacting support. Opting out of marketing communications does not affect the delivery of essential transactional messages related to your account or payments.

2.2 Automated Decision-Making

empire68 uses automated systems to monitor account activity for signs of fraudulent behaviour, bonus abuse, and problem gambling patterns. Where automated systems flag an account for review, a human member of our compliance team will conduct the final assessment before any material action is taken against the account, such as suspension or balance restriction.

We may share your personal data with the following categories of third parties under the conditions described below:

3.1 Payment Service Providers

To process your deposits and withdrawals, empire68 shares the minimum necessary transaction data with your chosen payment service provider (bKash, Nagad, Rocket, Upay, or cryptocurrency network processors). These providers operate under their own privacy policies and security standards. empire68 is not responsible for data handling practices within those third-party payment ecosystems.

3.2 Game Content Providers

empire68 integrates games developed and operated by third-party studio providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To deliver these games within your browser session, limited technical session data (such as a temporary session token and currency denomination) is passed to the relevant game provider's servers. Game providers do not receive your full name, contact details, or payment data.

3.3 Legal and Regulatory Disclosure

empire68 may disclose personal data to relevant authorities where required to do so by applicable law, court order, or regulatory directive — including in the context of anti-money laundering investigations, fraud enquiries, or law enforcement requests. In such cases, we disclose only the data specifically required by the relevant legal instrument.

3.4 Service and Technology Partners

empire68 engages certain technology service partners (including cloud hosting providers, cybersecurity monitoring services, and analytics platforms) who may process limited technical data on our behalf as data processors. These partners are bound by strict data processing agreements and are not permitted to use your data for their own purposes.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of empire68's business assets, personal data held by the platform may be transferred to the acquiring entity. Affected players will be notified of any such transfer and the identity of the new data controller at the earliest practicable opportunity.

empire68 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate the platform effectively, maintain your login session, and understand how players interact with the site. This section explains the types of cookies we use and how you can manage them.

4.1 Types of Cookies Used

• Strictly Necessary Cookies: These are essential for the platform to function correctly. They include session cookies that keep you logged in while you navigate between pages, security tokens that protect against cross-site request forgery (CSRF), and cookies that remember your preferred language or currency display setting. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: empire68 uses aggregated, anonymised analytics data to understand which pages and features are most frequently used, how long players spend on different sections of the platform, and where navigation improvements can be made. No personally identifiable information is included in analytics reports.
• Functional Cookies: These cookies remember your platform preferences — such as your preferred game lobby view, notification settings, or responsible gaming limit configurations — so you do not need to re-enter them on each visit.
• Security and Fraud Prevention Cookies: These short-lived tokens help our systems identify whether a login attempt or transaction originates from your usual device and location, enabling us to flag unusual activity for additional verification.

4.2 Managing Cookies

You can control and delete cookies through your browser settings. The method for doing so varies by browser; consult your browser's help documentation for specific instructions. Please note that disabling strictly necessary cookies will prevent you from logging in to your empire68 account and using the platform's core features. Disabling other cookie categories will not prevent you from accessing the platform but may reduce the quality and personalisation of your experience.

4.3 Third-Party Cookies

Some game content delivered through third-party studio providers may set their own session cookies within the game frame. empire68 does not control these cookies. Please review the privacy policies of the relevant game providers (such as Pragmatic Play, Evolution Gaming, or Spribe) for information about their cookie practices.

empire68 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following general retention periods apply:

When a retention period expires and there is no overriding legal obligation to retain the data further, empire68 will securely delete or permanently anonymise the relevant personal data so that it can no longer be linked to any individual.

If you request account closure, empire68 will begin the process of removing actively used personal data from live systems within a reasonable operational timeframe. Certain data categories will be retained in secure archived form for the minimum statutory period even after your account is closed, as noted in the table above.

empire68 recognises and respects the following personal data rights for all registered players:

6.1 Right of Access

You have the right to request a copy of the personal data that empire68 holds about you. Upon receiving a valid access request, we will provide a structured summary of your data within a reasonable timeframe, free of charge for the first request. Subsequent requests within the same 12-month period may be subject to a modest administrative fee.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update certain account details (such as your email address or contact number) directly through your account settings. For corrections to identity documents or KYC records, please contact support with the relevant updated documentation.

6.3 Right to Erasure

You may request that empire68 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent was the lawful basis for processing). Please note that erasure requests cannot be fulfilled where retention is required by law — for example, transaction records retained for anti-money laundering compliance must be kept for the statutory period regardless of an erasure request.

6.4 Right to Restrict Processing

You may request that empire68 restrict the processing of your data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed. During a restriction period, we will hold your data securely but will not actively process it except where required by law.

6.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes. We will assess each objection individually and respond to you with our decision and reasoning within a reasonable timeframe.

6.6 Right to Data Portability

Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) to transfer to another service. This right applies to data you provided directly and which we process on the basis of contract performance or consent.

6.7 Exercising Your Rights

To exercise any of the rights described above, please contact the empire68 support team in English, providing your registered account details for verification. We will respond to all valid requests within 30 days. In complex cases, the response period may be extended by up to an additional 60 days, in which case we will inform you of the extension and the reason for it.

empire68 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework is reviewed and updated regularly to address emerging threats.

7.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and empire68 servers is encrypted using industry-standard SSL/TLS protocols. This protects your login credentials, payment information, and personal data in transit.
• Password Security: Player passwords are stored using a one-way cryptographic hashing algorithm with salting. This means that even in the hypothetical event of a data breach, your plain-text password would not be exposed.
• Access Controls: Access to player personal data within empire68's internal systems is restricted on a strict need-to-know basis. Staff members can only access the specific data required to perform their designated role.
• Intrusion Detection: Our platform operates real-time intrusion detection and anomaly monitoring systems that flag suspicious server-side activity for immediate review by our security team.
• Regular Security Audits: empire68 conducts periodic security assessments of its platform infrastructure, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.

7.2 Organisational Safeguards

• All empire68 staff who handle personal data are subject to confidentiality obligations and receive training on data protection responsibilities.
• Third-party service partners are vetted for their security practices before being engaged, and are required to maintain appropriate data security standards under contractual agreement.
• empire68 maintains an incident response procedure. In the event of a data breach that poses a material risk to players, affected individuals will be notified promptly with details of the nature of the breach and recommended protective actions.

7.3 Player Responsibilities

While empire68 maintains robust security measures on the platform side, the security of your account also depends on your own actions. You should:

• Use a strong, unique password for your empire68 account that you do not reuse on other platforms.
• Never share your login credentials with any other person, including individuals claiming to be empire68 staff (we will never ask for your password).
• Log out of your account when using a shared or public device.
• Contact support immediately if you suspect that your account has been accessed without your authorisation.

empire68 reserves the right to modify, update, or replace this Privacy Policy at any time. Changes to this policy take effect immediately upon publication on this page. For material changes — those that significantly affect how we collect or use your personal data — we will endeavour to notify registered players via email to the address on file, or via a prominent notice on the platform, prior to the change taking effect.

Your continued use of the empire68 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact support to request account closure.

8.1 Children's Privacy

empire68 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that an account has been created or used by a person under 18, we will close the account immediately and delete the associated personal data, except where retention is required for legal or compliance reasons. Parents or guardians who believe that a minor may have created an account on empire68 should contact our support team immediately.

8.2 Links to Third-Party Content

The empire68 platform may include references to third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These providers operate their own platforms and privacy policies. empire68 is not responsible for the data practices of third-party game studios. We encourage you to review the privacy policies of any third-party providers whose services you access through our platform.

8.3 Contacting Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or to the processing of your personal data by empire68, please contact our support team in English. Our support team is available 24 hours a day, 7 days a week. All privacy-related enquiries will be handled with appropriate confidentiality and care.

Contact: support at empire68

Please note that per our site-wide policy, all contact details are displayed as plain text. We do not provide clickable email links.

8.4 Entire Privacy Agreement

This Privacy Policy, together with our Terms & Conditions and Responsible Gaming Policy, constitutes the complete statement of empire68's data handling practices and obligations to registered players. In the event of any inconsistency between this Privacy Policy and a specific bonus or promotional term regarding data use, this Privacy Policy shall take precedence.